STCU does not charge for this service. However, standard text message and data rates assessed by your
mobile carrier may apply. Please check with your mobile carrier to ensure that you have 'text messaging' on your monthly mobile phone plan.
T-Mobile®, Verizon Wireless, AT&T, Sprint, Interop - Appalachian Wireless, US Cellular Corp©,
Cincinnati Bell, Boost Mobile, Cricket Communications, Virgin Mobile USA, ALLTEL Communications Inc.
Typically, responses arrive within a minute, but timing may vary.
Your mobile phone may be blocked from receiving third-party text messages.
Check with your carrier and ask them to remove the block from your phone.
Text messaging is required for this service. If your mobile phone is able to send and receive text messages, but you do not
subscribe to this service, you will need to contact your mobile phone provider to add a text messaging feature to your phone plan.
No. Commands can be sent as upper-case, lower-case or a mixture of both.
No. Only one mobile phone number can be linked to a single card number.
In order to receive alerts to your new number, you will need to re-register your new mobile number.
Text messages are unique in that they can only hold 160 characters. Some commands require multiple messages
to return all of the necessary information.
Yes. Our first priority is to protect your personal information. We never ask for your account number, personal
identification or other personal information. If you ever receive a text message asking for your member number, account numbers or other
personal information, please do not respond.
Send a text that says STOP to 59314. You will receive an opt-out confirmation. You can also
unsubscribe to this service by calling STCU Card Services at (800) 858-3750.
- Click 'Register Here'
- Enter the requested information
- Click 'submit'